Question 1

What is an escape room?

Accepted Answer

Escape rooms are live-action puzzle based adventures! Each game is a unique experience, including story, objectives, immersive sets, and of course, puzzles.

Question 2

Where are you located?

Accepted Answer

We have two locations in Murfreesboro! 
Medical Center Location: 1970 Medical Center Parkway
Stones River Location: 115 Mall Circle Drive

Question 3

Will my group play with strangers?

Accepted Answer

Nope! All Murfreesboro Escape Rooms are booked privately, no matter how many players you bring along!

Question 4

My group needs to pay separately. How do I do that?

Accepted Answer

When you make your reservation, the payment screen will give you the option to pay deposit instead of your full balance. Select that option, and then the rest of the team can pay upon arrival!

Question 5

My group is larger than the listed capacity of the game I want. Can I play anyway?

Accepted Answer

Sometimes, but no guarentees. Give us a call at (615) 900-0355 and we'll see what we can do.

Question 6

What if I need to cancel or reschedule my game?

Accepted Answer

To cancel or reschedule your game, please call us at (615) 900-0355. Please note the following:
Full refunds are available if a cancellation is made at least 24 hours in advance of the scheduled game time.
No refunds may be issued for cancellations made less than 24 hours before the booking. 
Once a booking is rescheduled refunds are no longer available.
Guests may reschedule their booking up to three times with no fee. Upon the fourth reschedule request, a $15 rescheduling fee is required for each following reschedule, due immediately.

Question 7

Can I just walk-in?

Accepted Answer

While we always try our best to accommodate walk-ins, we can't guarantee availability. We always recommend making a reservation to ensure we have a game available that suits your needs.

Question 8

What ages can play your games?

Accepted Answer

All ages are welcome to play at Murfreesboro Escape Rooms! While none of our games contain any gory or horror aspects, we require all children under 12 to be accompanied by an adult player. All games require an adult (18+) to sign waivers, whether the adult is participating or not.

Question 9

Are your games scary?

Accepted Answer

None of the games at Murfreesboro Escape Rooms contain any gore or horror. For information on specific phobias or triggers, please call (615) 900-0355.

Question 10

What time should I arrive for my game?

Accepted Answer

We ask that you arrive 15 minutes before your game's scheduled start time, to allow for all members of the group to use the restroom and sign waivers.

Question 11

Where can I sign my waiver?

Accepted Answer

You can access your waiver from your confirmation email, or by scanning the QR codes in store.

Question 12

Can I bring my belongings into the room?

Accepted Answer

Of course! There will be a dedicated space in each game to keep your belongings out of the way during play. Please no food or drink inside the games. Alcohol is not permitted on the premises.

FAQ